Terms of Service

Effective Date: 22/08/2024

Welcome to Cloudnine Retail Ltd! These Terms of Service ("Terms") govern your use of our website www.cloudnineretail.co.uk (the "Site") and any related services, including purchasing products from our online store. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

1. General Terms

1.1 Acceptance of Terms
By using our Site, you confirm that you are at least 18 years old, or if you are under 18, that you have received parental permission to use the Site and accept these Terms.

1.2 Changes to Terms
We may modify these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitute your acceptance of the new Terms.

1.3 Contact Information
If you have any questions about these Terms, please contact us at info@cloudnineretail.co.uk.

2. User Conduct

4.1 Prohibited Activities
You agree not to use the Site for any unlawful purpose or to engage in any activity that could damage, disable, overburden, or impair the Site. Prohibited activities include, but are not limited to:

• Using the Site to distribute malware or viruses

• Attempting to gain unauthorized access to other users' accounts

• Engaging in fraudulent or deceptive practices

• Posting or transmitting any infringing, threatening, or offensive content

4.2 Termination of Use
We reserve the right to terminate or suspend your account and access to the Site at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.

3. Limitation of Liability

6.1 No Warranty
The Site and all products and services offered through the Site are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Site will be error-free, secure, or uninterrupted.

6.2 Limitation of Damages
To the fullest extent permitted by law, Cloudnine Retail Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or any products purchased through the Site, even if we have been advised of the possibility of such damages.

4. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved exclusively in the courts of England and Wales.

5. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

6. Entire Agreement

These Terms constitute the entire agreement between you and Cloudnine Retail Ltd with respect to your use of the Site and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether oral or written.